Delivery and returns

DELIVERY

The transportation costs will be paid to the buyer, except peninsular territory, which will be sent for the free option to select at the end of the cart if available at the time.

The purchase order that corresponds to the order will be available in Commercial once the payment is confirmed, which can be displayed by means of the link: "My Orders", from the issuance of the email. This original purchase order includes delivery costs and VAT.

Commercial you will ask your customers to choose the place of delivery, having to specify your home, office or center where they want the product to be delivered. The delivery time ranges from 24 to 72 hours of working days.

Commercial you will inform the customer of the departure of the order of the distribution store by sending an email.

Each delivery is considered to be made from the placing at the disposal of the product to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all the reservations and claims that appear justified, even has the possibility of rejecting the package, whether it had been opened or had manifest signs of deterioration.

Reservations and claims must be addressed Commercial by email to the address you will find, on the page.

RETURNS

If you have ordered a piece by mistake or no longer need it, you can request your return, provided that you keep the original packaging in perfect condition and have not been mounted. You have a maximum period of 30 days to return an order.*

If you need to change the piece by another, the transportation costs will be on the buyer's account.*

Products on request without stock have no possibility of return.*