Order and price modalities

Customers have the possibility of placing all their orders from the Internet page: comercialmendez.es

Each client declares that they have full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products through Comercial Mendez.

By pressing the "Pay" button during the purchase process, the member declares to fully and unreservedly accept all of these General Conditions of Sale.

The data recorded by Comercial Mendez constitutes proof of the transactions made between Comercial Mendez and the members of its Private Community. Comercial Mendez will confirm your order by sending an email.

The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery.

The prices of our products include all taxes, but do not include transportation costs.

The minimum purchase is €10 (without considering shipping or other expenses).

Comercial Mendez reserves the right to modify its prices at any time, but the products will be invoiced based on the rates in force at the time of registration of the orders (subject to the availability of the product), except for typographical errors. manifest.

The products remain the property of the supplier until the moment in which the complete payment of the price has been produced.

Comercial Mendez reserves the right to reject an order from any member with whom it has a dispute.


Comercial Mendez will do everything possible to please all its customers in the demand for the products.

In case of unavailability of the product after the order has been placed, the client will be informed by email of its cancellation.

As a result of this demand, the speed of the refund in the customer's bank account will depend on the type of bank card and the conditions of each bank. These deadlines are again specified in the "Delivery" clause.


For your security, Comercial Mendez has trusted the credit card payment system to a payment gateway.

The bank details entered are encrypted and transmitted securely to the bank's servers and are subsequently verified with the issuing bank to prevent possible fraud and abuse.

This data entry procedure is guaranteed by 128-bit SSL (Secure Socket Layer) encryption technology, one of the most advanced and effective protection systems currently available, thanks to which no third party will have Internet access to this relative information. to the bank details entered by the customer.

Only the Bank and PayPal have access to the bank data linked to these means of payment, so that STORE_NAME does not know or record these data during the payment operation.


All products sold may be returned during 7 days from the date of delivery, in accordance with the provisions of the Spanish Retail Trade Law.

Previously, the client must indicate his intention by email. Comercial Mendez will reply by means of another email specifying the precise instructions for returning the product.

The return costs will be borne by the customer.

The refund in the customer's account as a result of this return, will be made within 7 days from the receipt of the goods by Comercial Mendez.

The return may not take place in any case if the products supplied were clearly used.

The products must imperatively be returned properly protected, in their original packaging, in perfect condition (not damaged or soiled by the customer) with all the accessories, instructions and documentation. They will be sent to the place specified by Comercial Mendez in the precise instructions for returning the product sent by email.

In the event that the return is not accepted by the supplier because it is understood that the product whose return is sought has been used, these products will remain in the distribution warehouse to be picked up by the customer, for a period not exceeding thirty days from your return.

Packages in which there is no attached element that allows the sender to be identified (order number, name, address,...) may not be returned either.

The expenses and risks associated with the return of the product will be borne by the sender, who must send them safely and with the necessary guarantees so that the returned merchandise arrives in perfect condition.

Through Comercial Mendez you can make returns of the products purchased for the amount of the same. Once the returned products have been received, Comercial Mendez will verify that they are in good condition and proceed to refund the amount paid less shipping costs (€7 VAT included), regardless of the amount of the returned product.

Everyone who returns their product will receive an email informing them of the amount of their refund.


The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the text of the General Law for the Defense of Consumers and Users. In accordance with this rule, the seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him for any lack of conformity. The consumer and user has the right to repair the product, to replace it, to reduce the price or to terminate the contract.

Liability, disputes and applicable law

Comercial Mendez could not be held responsible for the breach of the contract entered into in the event of a stock out or unavailability of the product, force majeure, disturbance or total or partial strike, in particular, of postal services and means of transport and/or communications, flood or fire. In case of dispute, the member will address Comercial Mendez as a priority to obtain a friendly solution.

The Courts of Madrid are the only competent ones. These general conditions of sale will be interpreted in Spanish and will be carried out in accordance with Spanish law. Any disagreement that could arise due to its validity, its interpretation or its execution will be presented to the Courts of Madrid, to which exclusive jurisdiction is expressly attributed.

Modification of the general conditions of sale

Comercial Mendez reserves the right to modify the general conditions of sale without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they appear presented or located on its servers.

These changes must be accepted by the User each time a purchase is made through the Comercial Mendez page.

The members of the "Commercial Mendez Private Community" who are not satisfied with the modifications of the general conditions, must notify it and, from the date on which the new version will enter into force, they must stop using the Comercial Mendez services. . In the event that any of the terms of the general conditions is illegal or unenforceable, it will be null and void and will apply what was agreed by the parties and, failing that, what is stated in the Spanish Civil Code.