Order and Price Modalities

Customers have the possibility to place all their orders from the website: shop.comercialmendez.es

Each customer declares himself with full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products throughCommercial Mendez.

By pressing the "Pay" button during the purchase process, the member declares fully and unreservedly accepting all of the present General Conditions of Sale.

Data recorded byCommercial Mendezconstitute proof of transactions made betweenCommercial Mendezand the members of their Private Community.Commercial MendezYou will confirm your order by sending an email.

The contractual information is presented in Spanish and will be confirmed as very late at the time of delivery.

In the prices of our products are included all taxes, but do not include transportation costs.

The minimum purchase is 10€ (without considering shipping costs or other expenses).

Commercial Mendezreserves the right to modify their prices at any time, but the products shall be invoiced on the basis of the rates in force at the time of registration of the orders (subject to the availability of the product), except manifest typographic error.

The products remain on the supplier's property until the time the full payment of the price has occurred.

Commercial Mendezreserves the right to refuse an order from any member with whom it has a dispute.


Commercial Mendezwill do everything possible to please all your customers in the demand for the products.

In case of indisposability of the product after the order has been made, the customer will be informed by e-mail of cancellation of the order.

As a result of this demand, the speed of the return to the customer's bank account will depend on the type of bank card and the conditions of each banking entity. These deadlines are specified in the "Shipping" clause.


For your safetyCommercial Mendezhas entrusted the payment system by credit card to a paybridge.

The bank data entered are safely encrypted and transmitted to the bank's servers and subsequently verified with the issuing bank to prevent potential fraud and abuse.

This data entry procedure is guaranteed by SSL encryption technology (Secure Socker Layer) -128 bits, one of the most advanced and effective protection systems currently available, thanks to which no third party will have Internet access to this information regarding the bank data introduced by the customer.

Only the Bank and PayPal have access to bank data linked to these means of payment, so that NOMBRE_TIENDA does not know or record this data during the payment operation.


All products sold may be returned for 7 days from the date of delivery, in accordance with the provisions of the Spanish Minority Trade Act.

Previously, the client must indicate his intention by e-mail.Commercial Mendezwill answer by means of another email specifying the precise instructions for the return of the product.

Refund costs will be incurred by the customer.

The refund on the customer's account as a result of this refund shall be made within 7 days of receipt of the goods byCommercial Mendez.

The return may not take place in any case if the products supplied were manifestly used.

The products must be returned properly protected, in their original packaging, in a perfect condition (not damaged or dirty by the customer) with all the accessories, instructions and documentation. They will be sent to the place specified byCommercial Mendezin the precise instructions for the return of the product sent by e-mail.

In the event that the return was not accepted by the supplier for the understanding that the product intended to be returned would have been used, these products will remain in the distribution store to be collected by the customer, for a period not exceeding thirty days after its return.

Neither can the packages be returned in which there is no attached element to identify the sender (no order, name, address, etc.).

The costs and risks associated with the return of the product shall be borne by the sender, who shall send them safely and with the guarantees necessary for the returned goods to arrive in perfect condition of conservation.

ThroughCommercial MendezReturns can be made of the products purchased in the amount of the same. Once received/s the returned products,Commercial MendezYou will verify that they are in good condition and will proceed to the payment of the paid amount less shipping costs (7 € tax included), regardless of the amount of the returned product.

Any person returning your product will receive an email informing you of the amount of your refund.


The after-sales guarantees and services will be governed by Royal Legislative Decree 1/2007 of 16 November which approves the text of the General Law for the Defense of Consumers and Users. According to this rule, the seller is obliged to deliver to the consumer and user products that are in conformity with the contract, responding to it from any lack of conformity. The consumer and user has the right to repair the product, its replacement, the reduction of the price or the resolution of the contract.

Liability, litigation and applicable legislation

Commercial Mendezcould not be held responsible for the breach of the contract in the event of a breach of stock or indisposability of the product, force majeure, disruption or total or partial strike, in particular postal services and means of transport and/or communications, flooding or fire. In case of litigation, the member shall, by priority, addressCommercial Mendezto get a friendly solution.

The Madrid Tribunals are the only competent ones. The present general conditions of sale in Spanish shall be interpreted and shall be carried out in accordance with Spanish law. Any disagreement that may arise on the basis of its validity, its interpretation or its execution shall be submitted to the Madrid Tribunals, to which exclusive jurisdiction is expressly made.

Modification of general terms of sale

Commercial Mendezreserves the right to modify the general conditions of sale without prior notice, and may change, delete or add both the contents and services provided through it and the manner in which they appear presented or located on their servers.

These changes must be accepted by the User every time you make a purchase effective through the pageCommercial Mendez.

Members of the "Private Community ofCommercial Mendez"that are not in conformity with the modifications of the general conditions, shall notify it and, from the date on which the new version shall enter into force, shall cease to use the servicesCommercial Mendez. In the event of any of the terms of the general conditions were illegal or inoponible, it will be null and void and the agreement of the parties will be applied and, in its absence, the provisions of the Spanish Civil Code.

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